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This article helps to fix an issue in which Windows 10 doesn't install specific drivers for USB audio devices on the first connection.
Original product version: Windows 10, version 1703
Original KB number: 4021854
Select Update Driver. If Windows doesn't find a new driver, you can try looking for one on the device manufacturer's website and follow their instructions. Reinstall the device driver. In the search box on the taskbar, enter device manager, then select Device Manager. Right-click (or press and hold) the name of the device, and select Uninstall. Sound judgement as to what works and what doesn’t.‘ ‘Sarah Gabriel is an outstanding litigation expert. Her combination of knowledge, skill and tactical guidance is outstanding.‘ ‘Philip Gardner – an outstanding associate, has a great future ahead – one to watch.‘.
Symptom
When you connect a USB audio device to a Windows 10 Version 1703-based computer the first time, the operating system detects the device but loads the standard USB audio 2.0 driver (usbaudio2.sys) instead of the specific device driver.
Cause
This issue occurs because the USB audio 2.0 driver (usbaudio2.sys) isn't classified as a generic driver in Windows 10 Version 1703. Therefore, the system assumes that a compatible, nongeneric driver is installed for the device even though the driver is generic.
This issue also causes Windows 10 Version 1703 to postpone the search for other compatible drivers through Windows Update that typically occurs immediately after you install a new device.
Resolution
To fix this issue, use one of the following methods.
Method 1
To resolve this issue, install update 4022716.
Method 2
If the device-specific driver is distributed through Windows Update, you can manually update the driver by using Device Manager. For more information about how to do this, see update drivers in Windows 10.
Method 3
If the device is not yet connected, first install the device-specific driver, such as by using the appropriate installer. After the device-specific driver is installed, Windows 10 will select that driver instead of the standard USB audio 2.0 driver when you first connect the device.
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See the device manufacturer's user guide for specific instructions about how to install the driver. Us usb devices.
Method 4
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If the driver isn't distributed through Windows Update, you can manually reinstall the driver. To do this, follow these steps:
- Install the device-specific driver (see Method 2).
- Open Device Manager.
- Right-click (or tap and hold) the name of the device, and then select Uninstall.
- Restart the computer.
When it restarts, Windows will try to reinstall the device by using the device-specific driver.
This Realtek Audio Driver for Windows 10 64 bit will install for many laptop (notebook)/Desktop computers that use the Realtek sound chip. This driver is only for the 64bit version of Windows. Some versions of Windows have generic or older OEM drivers included with the system. It is important that you use the latest audio drivers because you will get some extra feature that might not be available to you with a generic drivers.
Windows 10 version 1909 is know like other updates and releases to have issues with the Realtek audio chipsets and updating the drivers is one remedy. If you are getting a code 10 error follow this guide: Fix: this device cannot start (code 10) - Windows 10 because you don't always have to install new drivers.
The Realtek Audio codec is currently still at version: R2.82 this is still the current driver for August 2020
- Direct Sound 3D, A3D, and I3DL2 compatibility;
- WaveRT audio driver for Windows;
- A wide range of software equalizing tools;
- Microphone acoustic echo cancellation;
- Noise suppression feature;
- Beamforming technology for voice application;
- Easy-to-use plug-and-play technology;
- Well-laid out and easy-to-use interface.
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Setup Driver at first time:
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Windows 2000 , XP :
Step 1. Before installing the Realtek High Definition Audio Driver, Press the
[Cancel] button if Windows detect the Multimedia Audio device.
Step 2. Run the setup.exe program to start the installation.
Step 3. Click on [Next] to continue the procedure. If the screen resolution is lower
than 1024*768,press [Yes] to continue the installation. If the Windows popup
'Digital Signature Not Found' message, press [Yes] to continue the
installation.
Step 4. Finally, select to restart the system and press [Finish] to complete
the installation.
Windows Vista, Windows7, Windows 8, Windows 8.1, Windows 10 :
Step 1. Run the setup.exe program to start the installation.
Step 2. Click on [Next] to continue the procedure. If the screen resolution is lower
than 1024*768,press [Yes] to continue the installation. If the Windows popup
'Windows can't verify the publisher of this driver software' message,
press 'Install this driver software anyway' to continue the installation.
Step 3. Finally, select to restart the system and press [Finish] to complete
the installation.
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Manual driver install by INF :
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Step 1. Go to 'Control Panel¡¨and select 'Hardware and Sound'.
Step 2. Select 'Device Manager' on Devices and Printers
Step 3. Right click on the 'High Definition Audio Device' of Device Manager and select 'Update Driver Software' on pop up menu.
Step 4. Select 'Browse my computer for driver software' option.
Step 5. Browse Realtek Audio driver location and press 'Next' button.
Step 6. Installing Realtek Audio driver.
Step 7. Windows has finished installing the Realtek audio driver.
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Update Driver:
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Windows 2000 , XP :
Step 1. Follow Step 2,3,4 described in [Setup at first time] above to complete
the procedure.
Windows Vista, Windows7, Windows 8, Windows 8.1, Windows 10 :
Step 1. Run setup.exe, it will remove the original driver in your system.
Step 2. Click 'Next' to remove the original audio driver in your system.
Step 3. Once after the original driver removed , reboot the computer.
Step 4. It will install audio driver automatically after computer restarted.
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Remove Driver:
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Windows 2000 , XP :
Step 1. Go to StartSettingsControl Panel.
Step 2. Select [Add or Remove Programs] icon.
Step 3. Select 'Realtek High Definition Audio Driver' and press [Remove]
button.
Step 4. Click on [Yes] to finish the uninstallation.
Step 5. At the end of the procedure, select to restart the system and press
[Finish] to complete the uninstallation.
Windows Vista, Windows7 :
Step 1. Go to StartControl Panel.
Step 2. Select [Programs] icon.
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Step 3. Select [Programs and Features] icon.
Step 4. Select 'Realtek High Definition Audio Driver' and press [uninstall] button.
Step 5. Click on [Yes] to finish the uninstallation.
Step 6. At the end of the procedure, select to restart the system and press
[Finish] to complete the uninstallation.
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Windows 8, Windows 8.1, Windows 10 :
Step 1. Go to Apps.
Step 2. Select 'Control Panel' in 'Windows System'
Step 3. Select [Programs and Features] icon.
Step 4. Select 'Realtek High Definition Audio Driver' and press [uninstall] button.
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Step 5. Click on [Yes] to finish the uninstallation.
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Step 6. At the end of the procedure, select to restart the system and press
[Finish] to complete the uninstallation.
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Driver uninstall in Device Manager :
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Step 1. Go to 'Control Panel¡¨and select 'Hardware and Sound'.
Step 2. Select 'Device Manager' on Devices and Printers
Step 3. Right click on the 'Realtek High Definition Audio' of Device Manager and select 'Uninstall' on pop up menu.
Step 4. Select the option 'Delete the driver software for this device' and press 'OK' button on dialog 'Confirm Device Uninstall'.
Step 5. Reboot system.